Hello, and thank you for visiting.
I am Julie, a trainer in NHS complaints handling and also a qualified proofreader. Although I’m based in Devon, I train throughout the south of England and have proofed for clients as far afield as Australia.
I have a passion for good customer service and have a relaxed and friendly approach to training. Dealing effectively with complaints and angry or upset people is a challenge for many, and I love helping in this area. My feedback speaks for itself.
My other passion is for good written English, through proofreading and editing. I enjoy proofing all styles of writing and will always preserve the “feeling” of the text I’m checking. I have helped clients with a book, college assignments, business letters and reports, CVs, and website text.
I can also help you by transcribing recorded information. Just contact me for more details and I’ll be happy to discuss your requirements with no obligation.