julie cartwright

Hello, and thank you for visiting.

I am Julie, a trainer in NHS complaints handling and also a qualified proofreader. Although I’m based in Devon, I train throughout the south of England and have proofed for clients as far afield as Australia.

I have a passion for good customer service and have a relaxed and friendly approach to training. Dealing effectively with complaints and angry or upset people is a challenge for many, and I love helping in this area. My feedback speaks for itself.

My other passion is for good written English, through proofreading and editing. I enjoy proofing all styles of writing and will always preserve the “feeling” of the text I’m checking. I have helped clients with a book, college assignments, business letters and reports, CVs, and website text.

I can also help you by transcribing recorded information. Just contact me for more details and I’ll be happy to discuss your requirements with no obligation.

Peaceful Life Consulting trains GP practices, dental practices, mental health practitioners, and LMCs.

Are you a patient?

I am unable to help you, but if you wish to make a complaint about an NHS service, please contact the organisation directly, or the commissioner of the service.

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