Whatever your needs in relation to NHS complaints advice, support and training, a bespoke package can be pulled together for you at the most economical price.
Speak to Julie about your requirements on 07927 626256
NB. Travel expenses are charged for on site support or training.
Steps we always take in providing a service to you
Your responsibilities for patient identifiable information is taken extremely seriously by Peaceful Life. This is a hot topic and the Information Commissioner is fining organisations for not following the Data Protection Act
Patient consent for release of information follows on from this and it is extremely important that the patient agrees to any release of information about their care in an investigation. Our consultant is well trained in this area and we are very careful to ensure that appropriate steps are taken.
Peaceful Life aims to ensure that the NHS Complaints Regulations are followed and that the advice given is in your best interests. Openness and transparency are integral parts of the process and patient/practice relations are maintained and prioritised wherever possible.
We pride ourselves on providing a first class service at the most economical price for your practice. Our passion for resolving complaints and supporting practices is what drives this company.